So I don't know how much I said about my internet issues since I've been here in my last blog entry, but there have been a lot. I spent multiple hours on the phone with Telmex every night for 3 weeks asking them why my internet still wasn't working. I got every excuse in the book. A few of my favorites:
"Can you please tell me where there is a Telmex store close to my house?" "No, ma'am, I don't have access to the internet." Really?? An internet company... that doesn't have internet access? Yeah.. ok.
"Can you please call my cell phone when you've figured everything out?" "Sure, ma'am, I'll take all of your information, and I PROMISE to call you tomorrow with an update." Did anyone EVER call back? Nope.
"Can I speak with your supervisor?" "Yes, one moment please." Click.
"Can I speak with your supervisor?" "Yes, one moment please...... (5 minutes later) Ma'am, it turns out that my supervisor is having lunch and cannot talk right now." Lovely.
"Can I speak with your supervisor?" "We don't have supervisors here. Sorry."
"Can I speak with your supervisor?" "Well, ma'am, my supervisor can't do anything more than what I have already offered you." "And what have you offered me?" "Well, to just wait and let our tecs do their job."
And my all time favorite!: "Can I speak with a technician please?" "Sorry, ma'am, but we do not have direct communication with our tecs. We simply send them an email with your problem and they respond within 24-72 hours to fix the problem." "Ok, that's fine, but 72 hours ago was about 336 hours ago."
Needless to say, it was a pretty painful month. Finally, when I threatened to cut my service, amazingly someone was free (weird!) to come over and take a look at my internet. And then it worked. For 5 hours. And then it cut out again. And then I had to do that all over again. But now I've had internet (knock on wood) for one and a half WHOLE weeks without any problems! Hooray!
So, I had a few bad weeks. I really thought that Mexico was out to get me. And then Monday, I had a super successful day! I went to find tennis shoes, which always seems to be a really hard thing for me, but I found them in the second store I went into and I LOVE them and they don't make my feet look as huge as they really are! Super score for Sarah.
And get this: right before that, I had to go pay my Telmex bill for the past month, and I had to use this special phone there to call and see if I could get a discount for the days that I was without internet. Background info: the day I called to report my internet as not working, they told me to wait a week because there was another account still open at my house that had to close. So my first report doesn't show up in their computers until a week after I called the first time. So I call this woman and she says, "Well, looks like you did not have internet for 20 days... so that'll make your bill 800 pesos." And I was like, "Whoa, woman, hold it.... I did NOT have internet for a whole month." "Oh, ok, let me fix that then." (Which got me to thinking, why didn't I tell her it was actually a month and a half.. or two months?!) "Ok, man, that's all fixed, it'll be 700 pesos." "Um, why is it still so expensive? All I should have on that bill now is part of a month of internet and my cable." "Oh, it says here that you had a charge for changing households. Had they told you that they would do that for free?" "Um... yes?" "Oh, ok, let me fix that..... Perfect, it looks like your total will now be 400 pesos." Champion, right here, people!
So I was high on life. My students are becoming EXPERT notetakers, they laugh at almost all of my jokes, and I got an email from eInstruction (they have all kinds of awesome technology for classrooms, like mobile interactive whiteboards, clickers for instant voting, ya know, all the stuff you would have loved to have as a student?). They actually have a distributor right here in QRO that is going to give me an EXCELLENT deal on clickers, a whiteboard, and some programs that will go along with it. So I'm ecstatic about that.
And then I get home. Ugh. There is water... EVERYWHERE. And my shower? Running. You wanna know why? Because I turned it on. Yep.
A few weeks ago, I discovered that the cold water to my shower takes forever to start running (I mean, like, an hour.) One day it only took about 5 minutes, and yesterday I left my water heater running too long in the morning, so I knew I'd need some cold water if I didn't want third degree burns. Well, I turned on the cold water, and what to you know, it didn't run. In my anger and haste, I took the fastest, hottest shower of my life (it could be worse.... cold showers are pretty awful), and in my huffy puffy state, forgot to shut the cold water off. Well, folks, the cold water runs...and runs...and runs. Until my whole floor in my apartment was wet. So that was cool. I guess I can't really blame Mexico for that one... I guess we tag teamed it.
So then I went and ran 4 miles to let off some steam. The end :)
Mexico...... te quiero mucho, te juro!!
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